Hilton Garden Inn Raleigh-Durham/Research Triangle Park, Durham - Reviews, Room Options & Prices 2025

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About the Hotel

4620 S Miami Blvd, Durham, North Carolina, United States of America, 27703

Hilton Garden Inn Raleigh-Durham/Research Triangle Park, a 3-star hotel positioned in the global epicenter of Research & Development hosting Fortune 500 companies, offers 177 air-conditioned rooms, a 24-hour business center, and 2,558 square feet of conference space.

Modern Room Amenities

The Hilton Garden features rooms with premium bedding, safes, and ergonomic furnishings. Each accommodation includes a microwave, refrigerator, and coffee facilities.

All-Day Dining Options

The Garden Grill restaurant serves cooked-to-order omelets for breakfast and dinner options with a bar/lounge. The 24-hour Pavilion Pantry provides drinks and snacks.

Pool and Fitness

A seasonal outdoor pool and 24-hour fitness center provide recreational options. The Hilton Garden Inn Raleigh-Durham/Research Triangle Park includes a ballroom and conference center for business events.

Strategic Transit Hub

Located 9.5 miles from Durham's center and 6 miles from Raleigh-Durham International, the hotel operates free shuttle service within a three-mile radius, covering the airport, Research Triangle Park, and Streets at Southpoint Retail Complex.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

23 m²

Bed options:

1 King Size Bed

Heating

Air conditioning

room details

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Queen Room

Max:

4 persons

23 m²

Bed options:

2 King Size Beds

Heating

Air conditioning

room details

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King Room

Max:

2 persons

23 m²

Bed options:

1 King Size Bed

Heating

Air conditioning

room details

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Getting around

A guide to all available transportation options

City Center

Durham 7.5 mi

Airports

Raleigh-Durham International (RDU) 5.7 mi

Danville Regional (DAN) 66.9 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Free parking

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Elevator
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Services

Free airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Stores/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Seasonal outdoor pool
Beach umbrellas
Sun loungers

Room features

Air conditioning
Heating
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Curtains

Location

4620 S Miami Blvd, Durham, North Carolina, United States of America, 27703

Map view

4620 S Miami Blvd, Durham, North Carolina, United States of America, 27703

City landmarks

IBM

1.1 mi

Research Triangle Park

1.3 mi

11190 Fun Park Dr

Frankie's Fun Park

3.5 mi

Pleasant Grove Church

2.0 mi

Religious Science Church of the Triangle

2.1 mi

Henderson Church

2.2 mi

Durham Wildlife Club Lake Dam

2.3 mi

Church

Jubilee Christian Church International

2.4 mi

Prime Outlets at Morrisville Shopping Center

2.7 mi

Church

Lowes Grove Baptist Church

2.6 mi

Lakeshore Golf Course

2.6 mi

Church

Life International Church

2.6 mi

Triangle Church

2.6 mi

Jubilee Christian Church

2.6 mi

Life Community Church

2.6 mi

Church

Sorrell Grove Baptist Church

2.7 mi

Church

Shiloh Missionary Baptist Church

2.8 mi

Shiloh Church

2.8 mi

Abundant Hope Christian Church

2.9 mi

Catch the Fire

3.0 mi

Bethesda United Methodist Church

3.0 mi

Trinity Convergence Church

3.1 mi

Raleigh Airport

3.1 mi

Restaurants

Time Out Bar & Grill

2700 ft

4310 S Miami Blvd Ste 300

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

6.4

Location

8.2

Service

6.6

Dining

7.6

Kathleen

United States of America, February 2025

5.0/10

My stay at Hilton Garden Inn Raleigh-Durham was a mixed bag. While the staff were incredibly friendly and attentive, the room I received had some issues, including cleanliness. The breakfast options were a highlight, but some areas of the hotel seemed in need of better maintenance. Overall, the positive aspects did stand out, but there were a few concerns that need addressing.

Rooms

6.0

The room was spacious and had a refrigerator and microwave, which were helpful. However, it wasn't as clean as I'd hoped, with some mold found in the bathroom sink hole. That definitely took away from the experience and made me feel uncomfortable.

Service

7.0

The customer service was really good—especially the friendly greeting from the staff. They were attentive and went above and beyond, which made a strong first impression. Unfortunately, I did face a frustrating incident regarding the lack of curtains in my room, and the follow-up was lacking.

Location

8.0

The hotel is ideally located near the airport and business centers, which was convenient for my trip. It also provided easy access to nearby restaurants and shopping, making it stress-free to get around. However, being close to the train tracks did mean occasional noise, but I managed to sleep through it without too much trouble.

Dining

7.0

I really enjoyed the breakfast. The variety was impressive, with made-to-order omelets and tasty dishes that I looked forward to. That said, I felt the buffet cost a bit high for what was offered, and it should have been complementary considering the rate of the room.

Facilities

6.0

The hotel had a variety of useful facilities, including a business center and fitness area. It made my working away from home much easier. Unfortunately, the initial cleanliness issues were a downside, indicating that some areas need more attention from housekeeping.

Fred

United States of America, February 2025

5.0/10

I recently stayed at the Hilton Garden Inn in Durham, and it definitely had its ups and downs. The breakfast options were fantastic, featuring made-to-order omelets that I loved. The room itself was clean and spacious, but I had some issues with customer service, especially around my checkout process. Overall, I had a decent experience, but it left room for improvement.

Rooms

8.0

My room was clean and spacious, with a comfy bed that helped me sleep well. However, some amenities felt lacking like missing a hairdryer initially.

Service

5.0

While I found the staff friendly, the customer service at the front desk could be improved. I had trouble getting support for some requests, which got a bit frustrating.

Location

9.0

The location was convenient, easily accessible from the highway and close to shops, which was great for my business trip.

Dining

8.0

Breakfast was a highlight for me with delicious options and made-to-order omelets. Dining experience was solid, but I wish for a bit more variety for lunch and dinner.

Facilities

6.0

I appreciated the fitness center and the clean public areas in the hotel. However, there were issues like a bug in my room that needed addressing.

Ben

United States of America, December 2024

6.2/10

I had a solid experience overall at the Hilton Garden Inn, with the highlight being the attentiveness of the staff and the comfort of my room. However, I encountered some issues with cleanliness, including a bug in my room and hot water problems. The hotel’s proximity to the airport and local amenities was very convenient for my trip, but I did expect a bit more in terms of overall facility upkeep.

Rooms

6.0

My room was spacious, featuring two windows that brought in natural light, and the king bed provided a comfortable sleep. However, I did spot a bug on the ceiling and had concerns about cleanliness.

Service

7.0

Several staff members were incredibly helpful, especially in resolving my issues, though I did come across a few who seemed annoyed when assisting me. They were quick to arrange a taxi to the airport when the shuttle schedule didn’t align with my early flight.

Location

8.0

I loved that the hotel was so easily accessible from I-40 and close to local shopping. It made running errands and grabbing meals very convenient during my stay.

Dining

7.0

I enjoyed a delicious Cobb Salad at the hotel restaurant, and the breakfast options were quite varied, especially those made-to-order omelets. But they could improve by offering gluten-free and lactose-free options.

Facilities

6.0

Facilities include a gym and shuttle services, which I found convenient. However, the hotel could benefit from enhanced upkeep since I noticed some cleaning issues during my visit.

Willard

United States of America, November 2024

5.0/10

I enjoyed my stay at the Hilton Garden Inn Raleigh-Durham/Research Triangle Park. the staff were incredibly friendly and accommodating. The location was perfect for my business meetings, as it was easily accessible to I-40 and close to the airport. however, I found the beds a bit too firm for my liking, which affected my comfort level at night.

Rooms

7.0

The rooms were clean and spacious, but I found the bed really firm, and the pillows were too soft. needing to stack them for comfort made it less ideal for sleeping.

Service

9.0

The staff were always friendly and helpful. from the front desk to the shuttle drivers, they made sure I had everything I needed, including bottled water upon check-in.

Location

8.0

The hotel is conveniently located near the airport and access to I-40. while it is a short distance to restaurants, the cluster of dining options is just a couple of minutes away, making it manageable for meals.

Dining

8.0

I enjoyed the breakfast options, especially the made-to-order omelets. but I didn't try the dinner menu as I had other plans for meals.

Facilities

7.0

I appreciated the outdoor pool, though it wasn't ideal for my taste. the fitness center was accessible, which was great for maintaining my routine.

Ernest

United States of America, November 2024

6.2/10

My experience at the Hilton Garden Inn was a mix of highs and lows. The location was fantastic, conveniently situated for both business and leisure. However, I was disappointed with the cleanliness of the rooms and the service I received when I encountered issues. Overall, while the breakfast options were enjoyable, I felt that their attention to detail in housekeeping could use significant improvement.

Rooms

5.0

I found the rooms to be spacious, but the cleanliness was a major concern during my stay. There were issues with hair and crumbs on the sheets and floor, which made my experience uncomfortable.

Service

5.0

The initial check-in process went smoothly, but when I faced issues with my room, the response from the staff didn't satisfy me. They seemed well-meaning, but their resolution wasn't quick enough.

Location

8.0

The convenience of the location is one of the standout features. It was easily accessible from the highway and close to places I wanted to visit, making my trip much easier.

Dining

8.0

I particularly enjoyed the breakfast, with made-to-order omelets and other delicious options that set a good tone for my mornings. It was a definite highlight of my stay.

Facilities

6.0

The hotel had plenty of amenities, including a well-equipped fitness center and ample parking, which made my stay more convenient. However, the cleanliness of common areas and rooms needs to be improved.